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UCaaS
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OSSmosis
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Evolve Reports
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Unity (third-party)
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Cisco Webex (third-party)
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HD Talk Conference Bridge
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Trend Micro (third-party)
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Expel (third-party)
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Optimization Maintenance Jul 27, 2026 09:00-09:30 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 21, 2026 - 11:11 EDT
Jul 21, 2026 - 11:11 EDT
Scheduled -
Dear Valued Client,
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 07/27/2026 09:00:00
End: 07/27/2026 09:30:00
Duration: 30 Minutes
Purpose: As part of our ongoing efforts to maintain and optimise the performance, reliability, and stability of our network infrastructure, we will be conducting scheduled network grooming maintenance on our network servers during the following maintenance window:
Maintenance Window:
Start: [7/27, 9am ET]
End: [7/27, 9:30am ET]
Duration: [30mins]
Purpose: Optimize network performance and improve routing efficiency
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: None
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: No user/customer actions required.
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Jul 10, 2026 - 11:38 EDT
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 07/27/2026 09:00:00
End: 07/27/2026 09:30:00
Duration: 30 Minutes
Purpose: As part of our ongoing efforts to maintain and optimise the performance, reliability, and stability of our network infrastructure, we will be conducting scheduled network grooming maintenance on our network servers during the following maintenance window:
Maintenance Window:
Start: [7/27, 9am ET]
End: [7/27, 9:30am ET]
Duration: [30mins]
Purpose: Optimize network performance and improve routing efficiency
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: None
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: No user/customer actions required.
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Jul 10, 2026 - 11:38 EDT
Network Optimization Maintenance Jul 29, 2026 09:00-09:30 EDT
Dear Valued Client,
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 07/29/2026 09:00:00
End: 07/29/2026 09:30:00
Duration: 30 Minutes
Purpose: As part of our ongoing efforts to maintain and optimise the performance, reliability, and stability of our network infrastructure, we will be conducting scheduled network grooming maintenance on our network servers during the following maintenance window:
Maintenance Window:
Start: [7/29, 9am ET]
End: [7/29, 9:30am ET]
Duration: [30mins]
Purpose: Optimize network performance and improve routing efficiency
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: None
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: No user/customer actions required.
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Posted on Jul 10, 2026 - 11:37 EDT
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 07/29/2026 09:00:00
End: 07/29/2026 09:30:00
Duration: 30 Minutes
Purpose: As part of our ongoing efforts to maintain and optimise the performance, reliability, and stability of our network infrastructure, we will be conducting scheduled network grooming maintenance on our network servers during the following maintenance window:
Maintenance Window:
Start: [7/29, 9am ET]
End: [7/29, 9:30am ET]
Duration: [30mins]
Purpose: Optimize network performance and improve routing efficiency
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: None
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: No user/customer actions required.
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Posted on Jul 10, 2026 - 11:37 EDT
Maintenance DaaS vCenter Infrastructure Aug 1, 2026 08:00-14:00 EDT
Dear Valued Client,
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 08/01/2026 08:00:00
End: 08/01/2026 14:00:00
Duration: 6 Hours
Purpose: We are performing maintenance on Horizon DaaS desktop infrastructure. During this time, you should remain connected to your DaaS desktop. Administrative actions, such as delete, create, or power off, will be unavailable.
Impact: During maintenance window:
Cannot access desktops via vCenter for management. Desktops will still be operational for customers.
Cannot create/delete new desktops via DaaS Service Center
Required user actions: No Interactions Required
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Posted on Jul 21, 2026 - 11:15 EDT
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 08/01/2026 08:00:00
End: 08/01/2026 14:00:00
Duration: 6 Hours
Purpose: We are performing maintenance on Horizon DaaS desktop infrastructure. During this time, you should remain connected to your DaaS desktop. Administrative actions, such as delete, create, or power off, will be unavailable.
Impact: During maintenance window:
Cannot access desktops via vCenter for management. Desktops will still be operational for customers.
Cannot create/delete new desktops via DaaS Service Center
Required user actions: No Interactions Required
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Posted on Jul 21, 2026 - 11:15 EDT
Network Optimization Maintenance Aug 3, 2026 09:00-09:30 EDT
Dear Valued Client,
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 08/03/2026 09:00:00
End: 08/03/2026 09:30:00
Duration: 30 Minutes
Purpose: As part of our ongoing efforts to maintain and optimise the performance, reliability, and stability of our network infrastructure, we will be conducting scheduled network grooming maintenance on our network servers during the following maintenance window:
Maintenance Window:
Start: [8/3, 9am ET]
End: [8/3, 9:30am ET]
Duration: [30mins]
Purpose: Optimize network performance and improve routing efficiency
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: None
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: No user/customer actions required.
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Posted on Jul 10, 2026 - 11:37 EDT
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 08/03/2026 09:00:00
End: 08/03/2026 09:30:00
Duration: 30 Minutes
Purpose: As part of our ongoing efforts to maintain and optimise the performance, reliability, and stability of our network infrastructure, we will be conducting scheduled network grooming maintenance on our network servers during the following maintenance window:
Maintenance Window:
Start: [8/3, 9am ET]
End: [8/3, 9:30am ET]
Duration: [30mins]
Purpose: Optimize network performance and improve routing efficiency
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: None
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: No user/customer actions required.
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Posted on Jul 10, 2026 - 11:37 EDT
Network Optimization Maintenance Aug 5, 2026 09:00-09:30 EDT
Dear Valued Client,
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 08/05/2026 09:00:00
End: 08/05/2026 09:30:00
Duration: 30 Minutes
Purpose: As part of our ongoing efforts to maintain and optimise the performance, reliability, and stability of our network infrastructure, we will be conducting scheduled network grooming maintenance on our network servers during the following maintenance window:
Maintenance Window:
Start: [8/5, 9am ET]
End: [8/5, 9:30am ET]
Duration: [30mins]
Purpose: Optimize network performance and improve routing efficiency
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: None
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: No user/customer actions required.
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Posted on Jul 10, 2026 - 11:38 EDT
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 08/05/2026 09:00:00
End: 08/05/2026 09:30:00
Duration: 30 Minutes
Purpose: As part of our ongoing efforts to maintain and optimise the performance, reliability, and stability of our network infrastructure, we will be conducting scheduled network grooming maintenance on our network servers during the following maintenance window:
Maintenance Window:
Start: [8/5, 9am ET]
End: [8/5, 9:30am ET]
Duration: [30mins]
Purpose: Optimize network performance and improve routing efficiency
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: None
Impact: Most customers are not expected to experience any noticeable impact; however, intermittent service interruptions are possible while changes are being implemented.
Required user actions: No user/customer actions required.
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Posted on Jul 10, 2026 - 11:38 EDT
Enable MFA on Sansay SBC's Aug 10, 2026 22:00-23:55 EDT
Dear Valued Client,
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 08/10/2026 22:00:00
End: 08/10/2026 23:55:00
Duration: 1 Hour 55 Minutes
Purpose: Enable MFA on Sansay SBC's
Impact: SBC's are in redundant HA pairs. There will be no down time and risk is low to none.
Required user actions: No Action Required
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Posted on Jul 24, 2026 - 13:28 EDT
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 08/10/2026 22:00:00
End: 08/10/2026 23:55:00
Duration: 1 Hour 55 Minutes
Purpose: Enable MFA on Sansay SBC's
Impact: SBC's are in redundant HA pairs. There will be no down time and risk is low to none.
Required user actions: No Action Required
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Posted on Jul 24, 2026 - 13:28 EDT