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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Replacing Cisco Broadworks ADPs Feb 17, 2026 22:00-23:00 EST

Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 2/17/2026 10:00 PM EST
End: 2/17/2026 11:00 PM EST
Duration: 1h
Purpose: We're replacing Broadworks ADPs with newer ones.
Impact: If there are any issues with the new servers there may be temporary delays in services. There are other servers with the same functionality that have already been replaced and will remain in service.
Required user actions: none

If you have any questions, please visit Clearlogin at https://evolveip.clearlogin.com/login and click on the ServiceNow tile to submit a ticket.

If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.

Posted on Feb 03, 2026 - 11:29 EST

Upgrade ECS to Release 2026.02 Feb 22, 2026 02:00-06:00 EST

Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 2/22/2026 2:00 AM EST
End: 2/22/2026 6:00 AM EST
Duration: 4 hours
Purpose: In order to provide you with the best service possible, we will upgrade your Evolve Contact Suite (ECS) environment to version 2026.02
ECS Release Notes will be available the day of the upgrade and can be found here: https://support.xtium.com/display/XTIUM/XTIUM+Contact+Suite

Impact: All ECS applications will experience a few minutes of downtime during this period.
Required user actions: Download updated client applications

If you have any questions, please visit Clearlogin at https://evolveip.clearlogin.com/login and click on the ServiceNow tile to submit a ticket.

If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.

Posted on Feb 03, 2026 - 10:19 EST
Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Completed - The scheduled maintenance has been completed.
Jan 28, 22:52 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 22:52 EST
Scheduled - Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 1/28/2026 10:00 PM EST
End: 1/28/2026 11:00 PM EST
Duration: 1h
Purpose: Infrastructure Maintenance
Impact: None
Required user actions: None

If you have any questions, please visit Clearlogin at https://evolveip.clearlogin.com/login and click on the ServiceNow tile to submit a ticket.

If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.

Jan 27, 11:45 EST
Completed - The scheduled maintenance has been completed.
Jan 28, 20:12 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 20:02 EST
Scheduled - Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 1/28/2026 8:00 PM EST
End: 1/28/2026 9:00 PM EST
Duration: 1hr
Purpose: We will be updating our backend to update SSL policies for improved security.
Impact: You may see a brief interruption in accessing Ossmosis when the changes are made and SSL requirements are changed.
Required user actions: None

If you have any questions, please visit Clearlogin at https://evolveip.clearlogin.com/login and click on the ServiceNow tile to submit a ticket.

If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.

Jan 15, 13:22 EST
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.