Philadelphia SBC Replacement

Scheduled Maintenance Report for XTIUM

Completed

The scheduled maintenance has been completed.
Posted Nov 04, 2025 - 23:30 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 04, 2025 - 22:58 EST

Scheduled

Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 11/4/2025 11:00 PM EST
End: 11/5/2025 1:00 AM EST
Duration: 2 hours
Purpose: XTIUM will replace a pair of our SBCs (session border controller). This maintenance is to deploy replacement hardware.
Impact: There may be brief periods where some calls will drop while endpoints fail over to the new hardware
Required user actions: If a call is dropped or fails to complete and you see registration failure, give it a few minutes as the new hardware takes over and try your call again.

If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.

If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
Posted Oct 20, 2025 - 11:53 EDT