Upgrade BW Receptionist and Call Center Applications

Scheduled Maintenance Report for XTIUM

Completed

The scheduled maintenance has been completed.
Posted Jul 31, 2025 - 05:04 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 31, 2025 - 04:00 EDT

Scheduled

Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 7/31/2025 4:00 AM EST
End: 7/31/2025 6:00 AM EST
Duration: 2
Purpose: Maintenance to upgrade Broadsoft Receptionist and Call Center applications to the latest software version.
Impact: BW Receptionist and BW Call Center applications will be upgraded to the latest software version.
Required user actions: Any users logged into either application will be logged out and will be required to log back in.

If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.

If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
Posted Jul 30, 2025 - 18:11 EDT
This scheduled maintenance affected: CCaaS (US) (Applications) and UCaaS (Applications).