ECS System Restart - VM issue fix
Scheduled Maintenance
Report for XTIUM
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Valued Client,
In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:
Start: 7/27/2025 3:00 AM EST
End: 7/27/2025 4:00 AM EST
Duration: 1 hour
Purpose: Some customers experienced an issue with VM emails not being sent. A fix was installed and tested on a few customers successfully. A system restart will complete the fix for the whole ECS customer base.
Impact: All ECS applications will experience a few minutes of downtime during this period.
Required user actions: No actions required
If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.
If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:
Start: 7/27/2025 3:00 AM EST
End: 7/27/2025 4:00 AM EST
Duration: 1 hour
Purpose: Some customers experienced an issue with VM emails not being sent. A fix was installed and tested on a few customers successfully. A system restart will complete the fix for the whole ECS customer base.
Impact: All ECS applications will experience a few minutes of downtime during this period.
Required user actions: No actions required
If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.
If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
This scheduled maintenance affected: CCaaS (US) (Applications).