ECS System Restart - VM issue fix

Scheduled Maintenance Report for XTIUM

Completed

The scheduled maintenance has been completed.
Posted Jul 27, 2025 - 03:16 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 27, 2025 - 03:05 EDT

Scheduled

Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 7/27/2025 3:00 AM EST
End: 7/27/2025 4:00 AM EST
Duration: 1 hour
Purpose: Some customers experienced an issue with VM emails not being sent. A fix was installed and tested on a few customers successfully. A system restart will complete the fix for the whole ECS customer base.
Impact: All ECS applications will experience a few minutes of downtime during this period.
Required user actions: No actions required

If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.

If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
Posted Jul 24, 2025 - 10:14 EDT
This scheduled maintenance affected: CCaaS (US) (Applications).