UCaaS & CCaaS Customer Firewall Change Required

Scheduled Maintenance Report for XTIUM

Completed

The scheduled maintenance has been completed.
Posted Mar 21, 2025 - 00:54 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 20, 2025 - 22:04 EDT

Scheduled

Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 3/20/2025 10:00 PM EST
End: 3/21/2025 2:00 AM EST
Duration: 4h
Purpose: Replace old physical SBC to a virtual environment or our Cisco (Broadsoft) Platforms.
Impact: No impact expected unless customer has firewall rules that need to be updated on allowed IP's in communication with Evolve IP UCaaS Telephony
Required user actions: If you have any firewall rules on allowed IPs please add the following (74.117.227.50, 74.117.227.54, 74.117.227.38, 207.195.238.152, 74.117.227.45 and 74.117.227.33).

If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.

If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
Posted Mar 07, 2025 - 14:34 EST
This scheduled maintenance affected: UCaaS (Telephony).