SBC Software Upgrade

Scheduled for Jun 24, 04:00 - 06:00 EDT

Scheduled

Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 6/24/2025 4:00 AM EST
End: 6/24/2025 6:00 AM EST
Duration: 2 hours
Purpose: XTIUM will upgrade our SBC (session border controller) software
Impact: There may be brief periods where some calls will drop, and registration failures may temporarily occur.
Required user actions: If a call is dropped, fails to complete or you see registration failure, give it a few minutes for the endpoint to reconnect.

If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.

If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
Posted Jun 10, 2025 - 11:23 EDT
This scheduled maintenance affects: UCaaS (Telephony).