Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 26, 2025 - 22:00 EDT
Scheduled
Dear Valued Client,
In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:
Start: 8/26/2025 10:00 PM EST End: 8/26/2025 11:30 PM EST Duration: 1.5h Purpose: XTIUM Engineers will be updating the IaaS VMware Tools repository, with the most current version of the product. This will give the ability to upgrade to the latest version of VMware Tools on existing virtual machines. Impact: No impact is expected. However, if any VMs have the VMware Tools installer mounted, they may receive an error inside of the OS stating that the installer is no longer available. Required user actions: We strongly recommend you upgrade VMware Tools on your systems utilizing the same steps to Install: https://support.evolveip.net/display/EIQ/Install+VMware+Tools+in+a+Virtual+Machine A reboot is recommended after installation to help with system stability post upgrade.
If you have any questions, please visit the Help Center portal at https://help.evolveip.net and submit a General Inquiry.
If you have an urgent incident, please call the Evolve IP Help Center at 877.459.4347, Option 2. Thank you for your attention and understanding.
Posted Aug 08, 2025 - 11:51 EDT
This scheduled maintenance affected: DaaS 3 (DaaS 3 Admin East, DaaS 3 Admin West) and IaaS (Virtual Data Center Admin East, Virtual Data Center Admin West).