Call Recording Pause / Resume Maintenance
Scheduled Maintenance
Report for XTIUM
Completed
The scheduled maintenance has been completed.
Scheduled
Dear Valued Client,
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 04/11/2026 01:00:00
End: 04/11/2026 02:00:00
Duration: 1 Hour
Purpose: We are going to perform maintenance on the call recording platform to repair an issue where callers cannot be heard after a recording has been resumed from pause. This will take place on April 11th between 1:00 AM and 2:00 AM EST. During this maintenance window, calls will not be recorded.
Impact: Calls will not be recorded during the maintenance, no other risks noted.
Required user actions: No actions are needed from the users for this maintenance
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 04/11/2026 01:00:00
End: 04/11/2026 02:00:00
Duration: 1 Hour
Purpose: We are going to perform maintenance on the call recording platform to repair an issue where callers cannot be heard after a recording has been resumed from pause. This will take place on April 11th between 1:00 AM and 2:00 AM EST. During this maintenance window, calls will not be recorded.
Impact: Calls will not be recorded during the maintenance, no other risks noted.
Required user actions: No actions are needed from the users for this maintenance
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
This scheduled maintenance affected: Collaboration and Collaboration (Dubber (third-party)).