ECS Release 2026.04

Scheduled for May 10, 02:00 - 06:00 EDT

Scheduled

Dear Valued Client,

In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:

Start: 2026-05-10 02:00:00
End: 2026-05-10 06:00:00
Duration: 4 Hours
Purpose: In order to provide you with the best service possible, we will upgrade your Evolve Contact Suite (ECS) environment to version 2026.04
ECS Release Notes will be available the day of the upgrade
Impact: Medium Risk
All ECS applications will experience a few minutes of downtime during this period
Required user actions: Download updated client applications

If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.

Posted Apr 17, 2026 - 11:33 EDT

This scheduled maintenance affects: Collaboration (CCaaS) and Collaboration.