ECS eAgent Hot FIX for SMS displayed text
Scheduled Maintenance
Report for XTIUM
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Valued Client,
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 10/27/2026 04:00:00
End: 10/27/2026 06:00:00
Duration: 2 Hours
Purpose: In order to provide you with the best service possible, we will deploy 2026.10 eAgent Hot fix for SMS displayed message
Impact: Replacing the eAgent client is low risk as the code change is limited to SMS interactions. eAgent users will load the new build once they login the next time, but their current session will remain active.
Required user actions: None
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 10/27/2026 04:00:00
End: 10/27/2026 06:00:00
Duration: 2 Hours
Purpose: In order to provide you with the best service possible, we will deploy 2026.10 eAgent Hot fix for SMS displayed message
Impact: Replacing the eAgent client is low risk as the code change is limited to SMS interactions. eAgent users will load the new build once they login the next time, but their current session will remain active.
Required user actions: None
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
This scheduled maintenance affected: Collaboration (CCaaS) and Collaboration.