Routine maintenance on UK push notification servers
Scheduled Maintenance
Report for XTIUM
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Valued Client,
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 07/20/2026 17:00:00
End: 07/20/2026 18:59:00
Duration: 1 Hour 59 Minutes
Purpose: We are currently using a legacy push URL on the UK servers, and following a latency-caused outage for push notifications, Cisco have advised that we apply a regional URL on ours servers:
legacy URL:
ADP_CLI/Applications/NotificationPushServer/CloudNPSService> get
url = https://nps.uc-one.broadsoft.com/nps/
VOIPTokenRefreshInterval = 1800
Regional URL to be applied:
XSP_CLI/Applications/NotificationPushServer/CloudNPSService> set url https://broadworks-idp-proxy-k.wbx2.com/nps/
Impact: The NPS servers will require a restart during the procedure, so customers might experience a short delay in push notifications being sent to their webex device (mobile, desktop) during the change
Required user actions: Customers might experience a short delay in push notifications being sent to their webex device (mobile, desktop) during the change
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 07/20/2026 17:00:00
End: 07/20/2026 18:59:00
Duration: 1 Hour 59 Minutes
Purpose: We are currently using a legacy push URL on the UK servers, and following a latency-caused outage for push notifications, Cisco have advised that we apply a regional URL on ours servers:
legacy URL:
ADP_CLI/Applications/NotificationPushServer/CloudNPSService> get
url = https://nps.uc-one.broadsoft.com/nps/
VOIPTokenRefreshInterval = 1800
Regional URL to be applied:
XSP_CLI/Applications/NotificationPushServer/CloudNPSService> set url https://broadworks-idp-proxy-k.wbx2.com/nps/
Impact: The NPS servers will require a restart during the procedure, so customers might experience a short delay in push notifications being sent to their webex device (mobile, desktop) during the change
Required user actions: Customers might experience a short delay in push notifications being sent to their webex device (mobile, desktop) during the change
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
This scheduled maintenance affected: Cloud (Data Center Core Services) and Cloud.