Scheduled
Dear Valued Client,
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 2026-08-24 16:00:00
End: 2026-08-24 18:59:00
Duration: 2 Hours 59 Minutes
Purpose: As part of testing to resolve an issue with Veeam being unable to perform a full restore in AMS cluster, we need to mirror one of the AMS host auth settings to be the same as Delft and the UK hosts that are fully working.
To perform this test, host GWVM0013 will be placed into maintenance mode, and the authentication settings will be changed on the storage adaptor.
Impact: This is an isolated test against a single host. The host will be placed into maintenance mode, and all load-bearing VMs will be migrated to operational hosts during this time.
No impact to service is expected from this procedure. However, due to the nature of migrating voice-related servers, some minor service degradation may be experienced during the VM vMotion process.
Required user actions: No actions are required by the customer.
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 2026-08-24 16:00:00
End: 2026-08-24 18:59:00
Duration: 2 Hours 59 Minutes
Purpose: As part of testing to resolve an issue with Veeam being unable to perform a full restore in AMS cluster, we need to mirror one of the AMS host auth settings to be the same as Delft and the UK hosts that are fully working.
To perform this test, host GWVM0013 will be placed into maintenance mode, and the authentication settings will be changed on the storage adaptor.
Impact: This is an isolated test against a single host. The host will be placed into maintenance mode, and all load-bearing VMs will be migrated to operational hosts during this time.
No impact to service is expected from this procedure. However, due to the nature of migrating voice-related servers, some minor service degradation may be experienced during the VM vMotion process.
Required user actions: No actions are required by the customer.
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
This scheduled maintenance affects: Cloud (Data Center Core Services) and Cloud.