SMS API Integration Upgrade

Scheduled for Sep 1, 21:00 - 22:00 EDT

Scheduled

Dear Valued Client,

In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:

Start: 09/01/2026 21:00:00
End: 09/01/2026 22:00:00
Duration: 1 Hour
Purpose: The API Connection for YakChat and Bandwidth will be updated in accordance with Bandwidth's new requirements.
Impact: We have tested the new method and confirmed that it works without issue. There is a possibility that SMS messages will fail due to the change in method, but the risk of this is a very low and did not occur during our testing with the new API.
Required user actions: If failure occurs, please open a ticket with support who will investigate.

If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.

Posted Aug 21, 2026 - 11:44 EDT

This scheduled maintenance affects: Collaboration.