Enable SSO on ECS API

Scheduled Maintenance Report for XTIUM

Completed

The scheduled maintenance has been completed.

Posted Sep 03, 2026 - 03:05 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 03, 2026 - 03:00 EDT

Scheduled

Dear Valued Client,

In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:

Start: 09/03/2026 03:00:00
End: 09/03/2026 03:30:00
Duration: 30 Minutes
Purpose: Evolve Contact Suite (ECS) version 2026.08 added SSO support on API's. This maintenance will enable the SSO functionality.

Impact: Medium Risk
WPF Clients wont be affected
eAgent App would have to re-login
Required user actions: None

If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.

Posted Sep 01, 2026 - 08:11 EDT

This scheduled maintenance affected: Collaboration (CCaaS) and Collaboration.