Webex Migration to New Servers
Scheduled for Apr 28, 21:00 EDT - Apr 29, 03:00 EDT
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Scheduled
Dear Valued Client,
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 04/28/2026 21:00:00
End: 04/29/2026 03:00:00
Duration: 6 Hours
Purpose: Switching to new Webex ADPs on Platform A.
Impact: The new Webex servers have been tested in place against the Cisco Control Hub. The change will simply be to point Cisco and the clients to them. There could be be Webex client outages if there are problems, but we'll be testing immediately after the changes and revert to the existing servers if there are problems
Required user actions: There should be no customer actions needed. The old Webex servers will still be in service and customer devices will migrate in time as the clients are restarted or the configuration files are reloaded
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
In order to continue to provide worldclass service and customer support, XTIUM will be performing the following maintenance:
Start: 04/28/2026 21:00:00
End: 04/29/2026 03:00:00
Duration: 6 Hours
Purpose: Switching to new Webex ADPs on Platform A.
Impact: The new Webex servers have been tested in place against the Cisco Control Hub. The change will simply be to point Cisco and the clients to them. There could be be Webex client outages if there are problems, but we'll be testing immediately after the changes and revert to the existing servers if there are problems
Required user actions: There should be no customer actions needed. The old Webex servers will still be in service and customer devices will migrate in time as the clients are restarted or the configuration files are reloaded
If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
This scheduled maintenance affects: Collaboration and Collaboration (Cisco Webex (third-party)).